Office Policies

Adult_Braces_1.jpgOffice Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday – Wednesday: 8:00 a.m. – 4:30 p.m.
Thursday: 9:00 a.m. – 3:00 p.m. Emergencies Only

Our Mission

Our mission is to provide outstanding orthodontic treatment in a fun and welcoming environment, and to have a team that exceeds expectations in the quality of care we provide.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, but we appreciate your cooperation. Please be aware that if you miss two appointments without notifying us 24-hours in advance, you are subject to be charged an additional fee.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.